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Of one person but of the entire organization” by wow! Customer experience | 26 sep 2022 | opinion | 0 comments german canale in a new installment of our video interviews with experts and practitioners in the customer experience discipline , we want to share the conversation we had with germán canale , who works as global head of cx at ripio , a technology company in the world of cryptocurrencies. Through this interview germán reflected on the scope and evolution of the customer experience after the covid pandemic. Furthermore, he explained that technology is a means and not an end, when designing and offering experiences. Interview with germán canale we talked about this and more with germán.
Below, we invite you to watch the full interview with canale:day colombia will celebrate its first edition in october by wow! Customer experience | 23 sep 2022 | news | 0 comments cx day colombia after the resounding success of the argentina and mexico editions, cx events arrives in colombia with the first installment of cx day colombia to be held on october 26 and 27 , via streaming, under the theme “ redesigning customer and collaborator experiences ” . In a world that has Buy Bulk SMS Service changed rapidly, the customer experience has transformed just as quickly. Therefore, cx day colombia will be the ideal meeting where experts, keynote speakers and attendees will share best practices, anecdotes and advice. To understand how to apply them to your clients and collaborators, and delve into the future of cx. Who will be the keynotes speakers of cx day colombia 2022 in this edition, two cx personalities worldwide such as olga guseva and james dodkins will be the keynote speakers for each of the days.
They will talk about how to capitalize on the experiences of customers and collaborators in the performance of companies. In addition to the keynotes speakers, we have the participation of speakers from different organizations in the region, who will share their strategies to achieve success in the midst of this new, highly competitive reality. Among the companies that will be present in this edition of cx day colombia 2022 we can mention qualtrics, atento, inconcert, twilio, pegasystems, in motion, botmaker, kenwin, chattigo, medallia, zendesk and oracle among others. What is cx day colombia? We remind you that cx day colombia 2022, produced by cx events, is a free online meeting that is only accessible by invitation. Register now and don't miss the opportunity to witness one of the most anticipated events in the discipline on the continent.